Effective Date: 15 September 2026
Welcome to Bulava ("Bulava", "we", "our", or "us"). This Privacy Policy describes how we collect, use, store, disclose, and protect your information when you access or use the Bulava platform, website, applications, invitation hosting services, RSVP services, and related offerings (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
We may collect the following categories of information:
When you create an account or use our Services, we may collect:
To provide our Services, we may collect and store information that you voluntarily submit, including:
Payments are processed through authorized third-party payment processors such as Razorpay.
Bulava does not store complete debit card, credit card, banking, or payment instrument information on its servers.
We may receive limited transaction-related information including:
When you access our Services, we may automatically collect:
We may use analytics and monitoring tools that collect information regarding usage of our Services, including:
Some optional features use artificial intelligence services provided by Google Cloud (Vertex AI). These features are:
Where you use these features:
You are not required to use these features. Please do not enter sensitive personal information into the chat assistant.
We use collected information for legitimate business purposes, including:
Where applicable, we process information based on:
Bulava uses cookies, local storage, and similar technologies in two categories:
When you first visit, we ask whether you accept analytics cookies. You may decline, and the platform will continue to work. You may change your choice at any time by clearing site data in your browser.
Published invitation pages use necessary cookies only. Analytics and marketing cookies are never set on an invitation page opened by a guest.
You may also configure your browser to restrict cookies, although certain features may then not function properly.
To operate the Services, we may engage trusted third-party providers including, but not limited to:
These providers may process information on our behalf subject to their respective privacy practices and contractual obligations.
We do not sell personal information.
We may disclose information in the following circumstances:
To trusted vendors and service providers necessary for operation of the Services.
Where required by law, court order, governmental authority, or regulatory request.
To investigate, prevent, or address:
In connection with mergers, acquisitions, restructuring, financing transactions, or asset transfers.
Users remain solely responsible for the content they upload, publish, distribute, or share through Bulava.
By uploading content, users represent that they possess all necessary rights, permissions, and authorizations required to use such content.
An invitation may collect information from the people you invite. Where an RSVP form is enabled, a guest may submit:
This information is collected on behalf of the user who created the invitation, and is made available to that user as the organiser of the event. It is used to operate the RSVP service. We do not use guest information for our own marketing, and we do not sell it.
The user who created the invitation is responsible for having the permission of the people they invite, as set out in our Terms and Conditions.
If you are a guest and you wish to know what information an invitation holds about you, to correct it, or to have it removed, please write to us at support@bulava.to. We will pass your request to the organiser of the event and assist where we are able to.
We retain information only for as long as reasonably necessary to:
Unless a longer period is required by law, we retain information as follows:
You may ask us to delete information sooner, and we will do so where we are not required to keep it.
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, Bulava cannot guarantee absolute security.
If a personal data breach occurs that is likely to affect you, we will notify the affected users and the relevant regulatory authority without undue delay, in the manner and within the timelines required by applicable law.
The Services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we may take appropriate steps to delete such information.
Information may be processed, stored, or transferred to locations where our service providers maintain operations.
By using the Services, users acknowledge and consent to such transfers where permitted by applicable law.
Subject to applicable laws, users may request:
To exercise any of these rights, write to support@bulava.to from the email address registered to your account.
We will respond within 30 days of receiving your request. We may need to verify your identity before acting on it, and we may decline a request where the law requires or permits us to keep the information.
The Services may contain links to external websites or services.
Bulava is not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of those third parties independently.
Bulava reserves the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Services following publication of changes constitutes acceptance of the updated Privacy Policy.
For privacy-related questions, requests, or concerns, please contact:
In accordance with applicable Indian law, any grievance regarding your personal information, or regarding content hosted on the platform, may be addressed to our Grievance Officer:
We will acknowledge a grievance within 24 hours of receipt and seek to resolve it within 15 days.
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any disputes arising in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.